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RateSetter: Loans reviews

View other RateSetter products
4.93
Based on 14,024 reviews, last reviewed 1st Sep 2025
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
94%
See only 4 star reviews
6%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025
Angela J's avatar
Angela J

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023
rooby roo's avatar
rooby roo
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About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

Review RateSetter: Loans now

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RateSetter Loans reviews (14024)

Personal loan

5
Very easy to apply, money was in my account within 24hrs of accepting, over the moon and a great fixed rate Reviewed on: 10th March 2023
dave.allen99@yahoo.com's avatar
[email protected]

Fantastic, easy to apply and low cost.

5
Applied for a loan to help towards a newer car and the whole process was quick and easy and money was in my bank in a flash, great low APR and once set up the site is easy to use to track your payments , and also make extra payments and then see how this reduces the length of the loan and interest saved from making those extra payments, would definitely recommend and use when I need a new car again Reviewed on: 10th March 2023
John's avatar
John

Really easy

5
It was fast easy and best rate out there Reviewed on: 10th March 2023
Joanne Debono's avatar
Joanne Debono

Great service and fast decisions

5
We applied for the loan and had a decision the same day , the money was in our account within 24 hours great service !!! Reviewed on: 10th March 2023
Younghtd@hotmail.com's avatar
[email protected]

Brilliant customer sy

5
The ease of the website really no chaff easy and straightforward Reviewed on: 10th March 2023
matt hoy 's avatar
matt hoy

Personal loan

5
I'm really happy. All process was very fast. They look at customer needs. Monthly payments are suitable for me. And the rate is very good after all. Reviewed on: 10th March 2023
X X's avatar
X X

Quick and simple

5
Very easy to navigate; when applying the site tells you all information that is required very clearly. Once applied, a quote/approval is received promptly and efficiently, with all information made very clear with no confusing legal jargon. Repayment is set up via direct debit which is done there and then, which makes the process even easier to handle. Overall, very satisfied with the company and service. Reviewed on: 10th March 2023
Hollie Alicia Waterhouse's avatar
Hollie Alicia Waterhouse

Nice service

5
Quick answer, low interest, I recommend that services! Reviewed on: 10th March 2023
Ionut Bacal's avatar
Ionut Bacal

Ratesetter Loan

5
Easy to use, efficient, quick and helpful! Reviewed on: 10th March 2023
Tb90's avatar
Tb90

Quick, easy, simple

4
Excellent service. Easy to use online portal to see how much is owed and to make extra payments. Will definitely use again if I need a loan. Reviewed on: 10th March 2023
Tom's avatar
Tom

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