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RateSetter: Loans reviews

Name: Loans
Rating: 4.93 (14024 reviews)

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4.93

Based on 14,024 reviews, last reviewed 1st Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

94%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023

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About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

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RateSetter Loans reviews (14024)

Simply better than the competition

I have found ratesetter better than any other company I have ever dealt with. They respond quickly to requests. The website is easy to navigate and you get answers from real people rather than automated systems. Overall I have had a great experience and would highly recommend. Reviewed on: 10th March 2023

Good inertest rates

Easy application process and good rate Reviewed on: 10th March 2023

Fast, easy, great rates

Very helpful team when needed. Great rates and very easy to use. Reviewed on: 10th March 2023

Quick and cheap

Easy process and money in the bank within minutes Reviewed on: 10th March 2023

Easy experience

Was simple and easy to get a loan. Staff are very helpful Reviewed on: 10th March 2023

Very good offer

All was good offer and simple aplicacion. Reviewed on: 10th March 2023

Great low interest loan

Very quick to process, smooth transaction of personal loan Reviewed on: 10th March 2023

Fantastic service

First class experience from start to finish quick easy and straight forward Reviewed on: 10th March 2023

Best rate by far.

Excellent loan rate and very easy to set up. Customer service always very helpful. Reviewed on: 10th March 2023

Excellent service

Very easy application, easy to follow website Reviewed on: 10th March 2023

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