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RateSetter: Loans reviews

View other RateSetter products
4.93
Based on 14,024 reviews, last reviewed 1st Sep 2025
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
94%
See only 4 star reviews
6%
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0%
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0%
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0%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025
Angela J's avatar
Angela J

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023
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rooby roo
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About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

Review RateSetter: Loans now

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RateSetter Loans reviews (14024)

Quick and simple

5
Following all the financial checks quickly. My loan was approved. Reviewed on: 10th March 2023
Kit 's avatar
Kit

Mr.Yousuf kamal

5
Over all amazing stuff and excellent service Reviewed on: 10th March 2023
Yousuf Kamal's avatar
Yousuf Kamal

Accessible loan company

5
I first came across this company when I was applying for a loan, the application was straight forward once identification was verified. The loan period was set by myself and was to partially fund my son’s wedding. The loan process went through smoothly and I topped up the loan further along the line for home improvements. Access to online to be able see my payments is a great benefit and allowed me to apply for further funding. The yearly statement is concise and helpful. All in all I feel that Ratesetter is one of the leading loan companies who I wouldn’t hesitate to recommend to my family and friends. Reviewed on: 10th March 2023
Glenda Marie Gadie's avatar
Glenda Marie Gadie

Great Service

4
Arranging the loan was easy and fast, the loan comes out on a day of my choosing. Reviewed on: 10th March 2023
Louise Morris's avatar
Louise Morris

I needed money quick

5
I needed some money quick and they came through with a decent rate and a quick decision. Could not have asked for anymore. Reviewed on: 10th March 2023
Steve Kearl's avatar
Steve Kearl

Great service

5
I applied for a loan with ease and great customer service Reviewed on: 10th March 2023
Liz Shackel's avatar
Liz Shackel

Highly recommended

5
No problem through all the process. Reviewed on: 10th March 2023
Maggie's avatar
Maggie

Really smooth

5
Looking for loans around 2 years ago came across RateSetter with the best interest rate. The process was really smooth and efficient. Few hours after applying received the money on my account. I will definitely recommend RateSetter to anyone and use it again. Reviewed on: 10th March 2023
Erick's avatar
Erick

Quick, hassle free banking experience

5
Rate setter has been the most efficient and easy to deal with financial company I have ever dealt with. The process was quick and hassle free. They’ve been a pleasure doing business with. Reviewed on: 10th March 2023
Vicki's avatar
Vicki

Low interest

5
Highly recommended, they should have an interest free loans. Reviewed on: 10th March 2023
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Maghreb Translations

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