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RateSetter: Loans reviews

Name: Loans
Rating: 4.93 (14024 reviews)

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4.93

Based on 14,024 reviews, last reviewed 1st Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

94%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023

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About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

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RateSetter Loans reviews (14024)

Easy to apply

Small fees, very easy to apply for a credit, very quickly received an answer,good comunication Reviewed on: 10th March 2023

Great service

It’s been so easy to get the loan, within hours I got the confirmation and there’s been no issues since then. Reviewed on: 10th March 2023

By far the best rates on the market

We are extremely happy with our loan . Even before the rates went up last year ,RateSetter was by far the cheapest on the market Reviewed on: 10th March 2023

Painless exercise

Simple application with minimum fuss, courteous staff and no fuss assistance. Reviewed on: 10th March 2023

Excellent service

Very professional company and had no problems Reviewed on: 10th March 2023

Quick and easy, will be using them again

Used ratesetter a few years ago and couldn’t believe how easy it was. I wanted to borrow £5,000, the setup process couldn’t have been any easier. It allowed me to change a how much I’d like to borrow and the length of time to pay it back. After everything was agreed, the money was in my account within hours. It was also very easy to track how much payments had been paid and how many were left and if you wanted to you could pay extra money a month than agreed at no extra cost. I have recommended ratesetter to many people and will be using them again in the near future! Reviewed on: 10th March 2023

Grate service

Easy to use and quick responses Reviewed on: 10th March 2023

ease of taking the loan out

the first time used rate setter I was not quite sure, but having through the process once, it is incredibly straightforward to get another loan (if you need one) and the rates were the best in comparison to other places. Reviewed on: 10th March 2023

Easy and straightforward

I was struggling to keep up with bills so looked at loans. Ratesetter had the best rate and they sent the money the same day I applied. Customer service has also been so helpful when ringing up. Reviewed on: 10th March 2023

Great rate and service

Very easy to set up. Money in my account within a few hours Reviewed on: 10th March 2023

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