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RateSetter: Loans reviews

Name: Loans
Rating: 4.93 (14024 reviews)

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4.93

Based on 14,024 reviews, last reviewed 1st Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

94%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023

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About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

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RateSetter Loans reviews (14024)

Simple and easy

Everything with ratesetter ran smoothly and easy with zero fuss! Would highly recommend! Reviewed on: 10th March 2023

As it should be.

Great APR rate. Administration fee slightly high but nothing to concern. Money being transfered quite fast into personal bank account. Great service! Reviewed on: 10th March 2023

Highly recommended

Great to log on at any time see balance & check end date so easily Reviewed on: 10th March 2023

Faultless

I took out a loan with rate setter when I was left in a rut by my ex partner. She was running and overdraft through the roof and it was costing me by the day everyday. I had no where else to go and ratesetter offered me a loan instantly which allowed me to close that account down and never get charged for someone else’s actions. The relief it gave me was second to none. The money went into my account the same day. It was such an easy process and the payments were affordable. The application was easy and the following repayments were easy to make back also. All in all just easy easy easy! Reviewed on: 10th March 2023

No stress loan

Easy and simple to apply for a loan. Decision in just a few minutes. Money was in place in just a couple of days. I highly recommend RateSetter Reviewed on: 10th March 2023

Excellent rates

Very reasonable interest rates and so easy to apply for Reviewed on: 10th March 2023

Great rates

Gave me the best rate for a loan, none of the other providers came close. Logging in is easy and gives all the information you need plus you can pay back more than the dd if you wanted it to finish sooner. No sales messages or calls from them either. Very happy and would recommend Reviewed on: 10th March 2023

Fast, and almost instant response

Nice company, I will definitely use later. Reviewed on: 10th March 2023

Quick and easy.

A very quick decision and once approved the money was in my account the next day. Very impressed. Reviewed on: 10th March 2023

Very good

Easy to set up,good communication, Reviewed on: 10th March 2023

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