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RateSetter: Loans reviews

4.93
Based on 14,024 reviews, last reviewed 1st Sep 2025
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
94%
See only 4 star reviews
6%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025
Angela J's avatar
Angela J

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023
rooby roo's avatar
rooby roo

About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

Review RateSetter: Loans now

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RateSetter Loans reviews (14024)

Easy process

5
Quick and easy to set up. Payment in bank account quick. Reasonable rates and a brilliant breakdown of interest you’ll be paying every month. Affordable repayments. I really cannot fault RateSetter! Reviewed on: 10th March 2023

Great loan provider

5
Easy process, approved in minutes Reviewed on: 10th March 2023

Fantastic Service

5
These are great, quick answer, quick payment and most of all most competitive rates, then aftersale logging in for balances, information or to change date of DD very easy to do. Reviewed on: 10th March 2023

Loan

5
Very good loan company.I am happy with them Reviewed on: 10th March 2023

Recomendable loan provider

5
Offered me the best rate at the time and the website is very good for allowing me to see the balance owed, future instalments and to make any additional payments Reviewed on: 10th March 2023

Second time and still just as pleased!

5
I have used ratsetter twice now and both times I’ve been really pleased with the outcome. Easy to use service with a clear online platform! Reviewed on: 10th March 2023

Excellent service

5
Competitive APR and efficient transfer of funds. Would recommend to others Reviewed on: 10th March 2023

Quick and easy

5
Loan process really easy paid money into my account same day and have not bothered me since recommend to anyone. Reviewed on: 10th March 2023

the best

5
i try this first time they were real quick and fast straight forward my money was in bank straight away tnx ratesatter ill use them again Reviewed on: 10th March 2023

An easy option

5
I was a bit nervous about applying for a loan but Ratesetter made the whole process so easy that I would recommend them to anyone. The whole process was easy to organise and all the details were clear and explained so was it easy to see everything I needed to know about payments and interest so I knew what I owed every month and when I would finish paying off the loan. So easy and clear. Reviewed on: 10th March 2023

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