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RateSetter: Loans reviews

Name: Loans
Rating: 4.93 (14024 reviews)

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4.93

Based on 14,024 reviews, last reviewed 1st Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

94%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023

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About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

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RateSetter Loans reviews (14024)

Ratestter loan

Excellent service from Ratesetter, quick simple application, monthly reminder when money being taken out. 10 out of 10. Reviewed on: 10th March 2023

Speedy service

Good service Reviewed on: 10th March 2023

Nice & easy

This was a very easy process to use. I'm coming towards the end of my loan term shortly. It's been completely hassle free! Reviewed on: 10th March 2023

Easy and good rates

Quick and easy application, rate offered is what was given unlike others. Prompt payment, and easy to keep track of payments and amount left online. Reviewed on: 10th March 2023

Great!

Easy to use and manage app, easy to make additional payments and track payment progress Reviewed on: 10th March 2023

So simple

Straight forward, easily arranged loan - everything you’d want. Reviewed on: 10th March 2023

Excellent service

Ratesetter were easy and quick to deal with. They offered me the best rate on my loan. They set the monthly repayment amount, but I can easily login to my Ratesetter Account to make additional payments. Allowing me to pay the loan off early. So Easy and efficient. Reviewed on: 10th March 2023

Quick and Easy Personal loan

Hassle free, great rates and simple process Reviewed on: 10th March 2023

Fast, easy, affordable finance

When I was looking for finance to make a large cash purchase, ratesetter made the process fast, simple and painless. The loan was agreed very fast and the money was in my account soon after. The interest rate was affordable too. Reviewed on: 10th March 2023

Great loan provider

Safe and reliable company to use Reviewed on: 10th March 2023

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