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RateSetter: Loans reviews

Name: Loans
Rating: 4.93 (14024 reviews)

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4.93

Based on 14,024 reviews, last reviewed 1st Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

94%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023

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About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

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RateSetter Loans reviews (14024)

Quick and very convenient

Ratesetter is quick, and gave me an answer regarding my personal loan the very same day. No hassle and stress free. I would definitely recommend as the service provided was A1. Reviewed on: 10th March 2023

Great service

Found the whole process easy to understand and complete with a very competitive rate Reviewed on: 10th March 2023

Great loan compagny

It was so easy to apply and the money was in my bank account almost immediately. Reviewed on: 10th March 2023

Quick and easy to apply.

Good experience and excellent service Reviewed on: 10th March 2023

Very easy

Was very helpful in what I needed Reviewed on: 10th March 2023

Easy to use, fast decision made, all information to hand

Easy to use, fast decision made, all information to hand. Information breakdown of payments brilliant Reviewed on: 10th March 2023

Amazing

Fantastic company very friendly Reviewed on: 10th March 2023

Excellent

Excellent service and very fast and very personal Reviewed on: 10th March 2023

Great

Stress free and super quick would highly recommend, also easy to create a account and keep track of where you are Reviewed on: 10th March 2023

5*

Straight forward, easy to navigate Reviewed on: 10th March 2023

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