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RateSetter: Loans reviews

Name: Loans
Rating: 4.93 (14024 reviews)

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4.93

Based on 14,024 reviews, last reviewed 1st Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

94%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023

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About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

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RateSetter Loans reviews (14024)

Simple, fast and fair.

Having never used ratesetter before, I can honestly say that I have been really impressed with every step of the process. Easy to apply, speedy response and a good rate of apr. I’ll be recommending them in the future! Reviewed on: 10th March 2023

Loan

Got a great rate and money in my bank in such a quick time. Highly recommended. Reviewed on: 10th March 2023

Excellent !

Rate setter really helped me when I needed it ! Very affordable repayments no stress and soo easy to apply! I’d definitely use these again ! Brilliant Reviewed on: 10th March 2023

Smooth and easy

I took my first loan out with rate setter. I was totally anxious about being in depth particularly hearing the nightmare stories around the subject. But from start to finish it was an easy going process, with the user friendly apps and easy contacts, it provided comfort and took all the stress away, many thanks Reviewed on: 10th March 2023

Amazing!

Quick and easy and more then fair 100% recommend Reviewed on: 10th March 2023

No nonsense Loans

Quick no nonsense Loans Excellent service Reviewed on: 10th March 2023

Lifesaver

Used Ratesetter twice both times been excellent, you know exactly where you stand with them from start to finish, I shall definitely recommend them to anyone who needs a loan. Thanks Ratesetter. Reviewed on: 10th March 2023

Fantastic

Easy to apply and fast efficient service 100% recommend Reviewed on: 10th March 2023

Fast and easy to use

When applying for loan the Web site was very easy to use. The interest rates were low. Picked the date to pay . Quick decision-making on approval. Overall very reliable service. Reviewed on: 10th March 2023

5 *

Happy the experience from ratesetter! Excellent customer service Reviewed on: 10th March 2023

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