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RateSetter: Loans reviews

4.93
Based on 14,024 reviews, last reviewed 1st Sep 2025
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
94%
See only 4 star reviews
6%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025
Angela J's avatar
Angela J

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023
rooby roo's avatar
rooby roo

About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

Review RateSetter: Loans now

Help others make smarter decisions by sharing your own experience. Write a review

RateSetter Loans reviews (14024)

Excellent sevice

5
I have always received great service from Ratesetter. Decisions are quick and fair. Their website is easy and clear to navigate and understand . Reviewed on: 10th March 2023

wonderful experience

5
when I turned to you I did not know that you would be understanding and that you would make things easy for me. Thank you for the help you gave me Reviewed on: 10th March 2023

Loan

5
Easy to apply for , simple steps , let you know in minutes if you’re accepted All the details , information about the loan explained clearly Reviewed on: 10th March 2023

Fast and efficient

5
Such a easy process, the decision was very quick and funds in the bank as required. They beat so many other lenders on there interest rate and I will definitely be using them again ⭐️⭐️⭐️⭐️⭐️ Reviewed on: 10th March 2023

Awesome services

5
Quick easy and no fuss. Impressive service from ratesetter. Reviewed on: 10th March 2023

The best company ever!

5
Excellent! The best company ever! Reviewed on: 10th March 2023

Brilliant no hassle very easy to apply

5
Needed help with my finances recommended by a friend, very easy process Reviewed on: 10th March 2023

Excellent experience

5
Fast and professional service, Applied and got loan with minimum headache Money in my bank in a couple of day. Great company.. Reviewed on: 10th March 2023

Fantastic

5
Easy to use website, decision in minutes, would definitely recommend Reviewed on: 10th March 2023

Fantastic

5
THE best rates, funds received quickly and excellent customer service. I would highly recommend to anyone. Reviewed on: 10th March 2023

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