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RateSetter: Loans reviews

Name: Loans
Rating: 4.93 (14024 reviews)

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4.93

Based on 14,024 reviews, last reviewed 1st Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

94%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023

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About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

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RateSetter Loans reviews (14024)

Fantastic service.

Easy to apply. Low rates. Money in my account the next working day. Reviewed on: 10th March 2023

Rapid response and money in the account next day.

The response to the application was quick and true to word that money will be in account within few hours if approved. Good interest rate and good and friendly customer service. I am glad I use ratesetter. Reviewed on: 10th March 2023

Amazing loan services

I’ve been able to access my account with no problems, talk to an adviser when I wish, and the application process was simple and quick. Great company I would use again. Reviewed on: 10th March 2023

Very efficient

Quick process very easy to deal with very competitive if not the best interest rate I could find overall as loans go a great experience and hopefully be a customer in years to come Reviewed on: 10th March 2023

Fast & Efficient

Superbly easy and quick to arrange loan and receive funds Reviewed on: 10th March 2023

Happier life choice

Long over due house improvements now being done Reviewed on: 10th March 2023

Easy , fast , hassle free

When looking for a loan ratesetter offered a competitive rate for the amount I was looking to borrow , The application was very easy and only took about 5 minutes . After they accepted my application the money was in my bank quickly with no hassle . I would defiantly recommend rate Setter if you are looking for a loan Reviewed on: 10th March 2023

Excellent Company

From the very start this company excelled thank you so much Reviewed on: 10th March 2023

Efficient service

Very easy to apply and absolutely no issues whatsoever. Excellent overall service. Reviewed on: 10th March 2023

Peter

Good customer service and support Reviewed on: 10th March 2023

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