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RateSetter: Loans reviews

Name: Loans
Rating: 4.93 (14024 reviews)

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4.93

Based on 14,024 reviews, last reviewed 1st Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

94%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023

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About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

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RateSetter Loans reviews (14024)

Superb service and product

From the very start of the loan process to the money in the bank everything was top class completely satisfied Reviewed on: 10th March 2023

Needed a loan for a car

I needed a loan for a new car so applied for a rate setter loan, was accepted and the money was in my account within 48 hours,very easy process Reviewed on: 10th March 2023

Brilliant service

Very good service from start to finish , excellent customer service help you with all information about your loan application and the best offer available for you . brilliant thanks Reviewed on: 10th March 2023

Really straight forward and easy

I was looking to take out a loan to buy my car and when I came across RateSetter I was really impressed. The interest rates were lower than most I’d been quoted and the application process was really quick and easy. I was accepted and I had the money in my back almost straight away. All in all a really good experience with them. Reviewed on: 10th March 2023

Getting a loan couldnt have gone any easier!

Took my first loan out with Ratesetter, application was smooth and I was kept informed throughout. I spoke to customer service which left me feeling I was in good hands. Easy to use website to help you keep an eye on where your loan is at. I wouldn’t think twice to taking another loan out with Ratesetter in the future Reviewed on: 10th March 2023

Amazing service

From beginning to end of the application I had clear guidance and brilliant customer service. Reviewed on: 10th March 2023

Amazing service and I love it

Very easy, good communication and customer service. Reviewed on: 10th March 2023

Simply the best

Best loan provider by a country mile. Best rate and easiest to deal with. Couldn’t be better! Reviewed on: 10th March 2023

Speedy

This was a very quick, easy application service. Just what you need when life is running at full speed with little time to do anything and everything Reviewed on: 10th March 2023

Whole process was Easy, Fast & Reliable

Really Easy process highly recommend the funds were in my account in 2 days also got the same rate. Reviewed on: 10th March 2023

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