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RateSetter: Loans reviews

Name: Loans
Rating: 4.93 (14024 reviews)

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4.93

Based on 14,024 reviews, last reviewed 1st Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

94%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023

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About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

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RateSetter Loans reviews (14024)

Easy to organise a joy to use the company

Easy to organise, got me the best rate they could for my circumstances, no unnecessary paperwork. Loan ran smoothly throughout the loan period. Reviewed on: 10th March 2023

Excellent Service

Staff were very helpfull the time I apply the loan, they transfer the money on my account quickly. Their interst rate are low compared to other lending company. Reviewed on: 10th March 2023

Ratesetter is the best loan company I have ever used

My loan was easy to set up, the rates are reasonable and the whole process was quick and simple. I also did a loan top up later and that was very straightforward. I would highly recommend Ratesetter’s services. Reviewed on: 10th March 2023

Amazing

Quick easy & efficient. Competitive rates of interest Money in the bank as promised Reviewed on: 10th March 2023

Nice and easy

When I needed a loan it was a easy and fast process. Terms and conditions easy to understand great company to work with. Reviewed on: 10th March 2023

Outstanding

Ratesetter have provided me a service and product which I was not able find else where . They process was really quick, simple and fast. I could not believe my luck when I can across them . They saved me the hassle and I was able to sort out find finance effectively. Reviewed on: 10th March 2023

Very trusting

I love rate setter! Helped me out so much when i needed it, could never be thankful enough Reviewed on: 10th March 2023

friendly

you are the best!! And faster, recommend to my friends too!! Reviewed on: 10th March 2023

Simple to apply for and great customer service

Applied for a loan - very simple website and great support on the phone from customer service team. Very simple process. Reviewed on: 10th March 2023

ratesetter settled it for me

i could not believe how efficient and low interest rate the provider was easy to apply & fast paying out they were thanj yoy Reviewed on: 10th March 2023

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