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RateSetter: Loans reviews

Name: Loans
Rating: 4.93 (14024 reviews)

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4.93

Based on 14,024 reviews, last reviewed 1st Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

94%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023

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About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

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RateSetter Loans reviews (14024)

Great service

A quick and easy processes with great rates Reviewed on: 10th March 2023

RateSetter

Brilliant service! Very quick and easy. Thanks Reviewed on: 10th March 2023

Fantastic rates fantastic company

Over the mood with the rates really helpful too Reviewed on: 10th March 2023

Simply perfect!

A seamless application process, with a very quick turn around and an excellent market beating rate - what more could I have wanted? Very highly recommended Reviewed on: 10th March 2023

Great customer care

All simple and easy communication, hassle free. Reviewed on: 10th March 2023

Brilliant service

Rate setter helped me massively with a wii m and easy loan. They also have low interest rate. Would not trust anyone else. Reviewed on: 10th March 2023

Best loan company

Best loan company fast,friendly and trustworthy Reviewed on: 10th March 2023

The best

Quick, efficient, well explained and great low rates. Reviewed on: 10th March 2023

Simple and fast

I found applying for and receiving the funds for a loan from Ratesetter to be quick and efficient with an easy to use app allowing me to monitor my account. Reviewed on: 10th March 2023

Fuss free loans for the average Joe.

I needed help to buy my car at a really stressful time and ratesetter lent me the means to do this without delay or fuss. Reviewed on: 10th March 2023

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