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RateSetter: Loans reviews

Name: Loans
Rating: 4.93 (14024 reviews)

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4.93

Based on 14,024 reviews, last reviewed 1st Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

94%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023

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About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

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RateSetter Loans reviews (14024)

So easy!

I applied for a loan through my ClearScore app, it took minutes and received a phone call almost straight away from an underwriter who approved the loan. Money was in my account within 24 hours! The whole process was simple. I can track my repayments online and would definitely recommend ratesetter to anyone, 10/10 experience all round. Reviewed on: 10th March 2023

Easy to deal with

Very straight forward process with Rate Setter; easy website to navigate and recommended by Martin Lewis himself! Reviewed on: 10th March 2023

Good interest rates

Pleased with my loan offer. Lowest interest I could find. Reviewed on: 10th March 2023

Great service

Quick and easy service to get a loan with reasonable rates even for people with low credit score Reviewed on: 10th March 2023

Kc

Did not respond to new loan application even I've been with them for years Reviewed on: 10th March 2023

Excellent service

They were the only ones willing to give me the loan at the time a good rate. They trusted me and I'm happy for there excellent service. Quick, easy and friendly. Reviewed on: 10th March 2023

Easy to use, great customer service

Simple terms, quick approval, easy to use and great customer service Reviewed on: 10th March 2023

No hassle loans

Needed to borrow some money and rate setter was a very stress free way to do this. This company have given me peace of mind with my finances, thank you Reviewed on: 10th March 2023

Best loan provider

Excellent professional service that you can depend upon Reviewed on: 10th March 2023

great company

i always can count on rate setter when others didn’t help! quick and easy service!! Reviewed on: 10th March 2023

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