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RateSetter: Loans reviews

4.93
Based on 14,024 reviews, last reviewed 1st Sep 2025
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
94%
See only 4 star reviews
6%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025
Angela J's avatar
Angela J

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023
rooby roo's avatar
rooby roo

About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

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RateSetter Loans reviews (14024)

Great loan company

5
Nice experience with this company.Money was in my account within 48 hours after completing application process. Reviewed on: 10th March 2023

Fast and reliable.

5
Thank you for your service. Very satisfied with this experience and highly appreciated. Reviewed on: 10th March 2023

Loan

5
Very quick and reliable and would definitely use ratesetter again. Reviewed on: 10th March 2023

Ratesetter are totally amazing

5
By far the best rate, the app is super simple, I was able to change my payment date no hassle, everything is straightforward and easy to understand Reviewed on: 10th March 2023

Great

5
Smooth simple and concise process Reviewed on: 10th March 2023

Excellent Provider

5
Fantastic down to earth loan provider , excellent rates, no fuss with great communication. Reliable service at all times . Reviewed on: 10th March 2023

Lower Interests

5
Community Finance was eating up everything. I was hardly paying anything. Ratesetter prices are superb. Thank you Reviewed on: 10th March 2023

perfect

5
cant be easier, very happy with thier help and support Reviewed on: 10th March 2023

Competitive great service

5
Very competitive rates and a great customer service and support made the process very easy Reviewed on: 10th March 2023

Very speedy processing, no hassle and prompt issue

5
What's not to love? It was only 4 days between first accessing the loan application and the money being in my account! I've never taken out a loan as hassle-free as this! I'd gladly use Ratesetter again in the future. Reviewed on: 10th March 2023

Review RateSetter: Loans now

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