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RateSetter: Loans reviews

4.93
Based on 14,024 reviews, last reviewed 1st Sep 2025
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
94%
See only 4 star reviews
6%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025
Angela J's avatar
Angela J

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023
rooby roo's avatar
rooby roo

About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

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RateSetter Loans reviews (14024)

Reliable loan lender

5
Ratesetter Customer service are accommodating and they are ready to solve your problem instantly, they are flexible in payment and I'm in control of my account, they are open minded company, I recommend Ratesetter for everyone that want to borrow money because there interest rate is fantastic. Reviewed on: 10th March 2023

Best Customer Service

5
I do not have words to express how satisfied I was entering this partnership. This is the right word to describe my relationship with Rate Setter, where straightforward process application, support, and client consideration come first. Highly recommended. Reviewed on: 10th March 2023

Best lone products

5
Low APR fast service what a winning company. Reviewed on: 10th March 2023

Superb experience

5
Quick and easy to set up, easy to manage, never had any troubles. Reviewed on: 10th March 2023

Good loans, high interest

4
High interest Good loans Easy proccess Reviewed on: 10th March 2023

Loan

5
hassle free quick decision money in account same day Reviewed on: 10th March 2023

Quick Application process.

5
Very quick application and transfer of money into my account. Easy access into my account enabling me to see my balance options to borrow more if I need to. Reviewed on: 10th March 2023

No fuss loans

5
Fabulous company, if I ever need any help or information RateSetter have always been kind and understanding and gone out of their way to put my inquiry/problem to right. Brilliant. Reviewed on: 10th March 2023

The true best in all respect!

5
Best rate, early approval, overall, my best deal ever! Reviewed on: 10th March 2023

Loan

5
Great rate loan, easy account viewing Reviewed on: 10th March 2023

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