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RateSetter: Loans reviews

Name: Loans
Rating: 4.93 (14024 reviews)

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4.93

Based on 14,024 reviews, last reviewed 1st Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

94%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023

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About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

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RateSetter Loans reviews (14024)

Loan when no one else could

They gave me a life saving loan at super low APR. When main banks turned me down. Reviewed on: 10th March 2023

Best rate , application was very easy

Low monthly payment and low rate loan . Very satisfied Reviewed on: 10th March 2023

Excellent service

Hassel free, easy application process, my loan applications went through quickly and seamlessly. Reviewed on: 10th March 2023

Absolutely amazing

They was offering the best rates around, as well as a team of workers that always answered any questions you have and go above and beyond to help and make your life as easy as possible Reviewed on: 10th March 2023

Seamless!

Amazing, easy to deal with and simple. Reviewed on: 10th March 2023

Excellent company

Easy application process For me they were the best around when I had taken my loan out for home improvements with an affordable interest rate to match Reviewed on: 10th March 2023

Excellence throughout

Easy application format. Immediate decision with all necessary paperwork issued without delay. Straightforward to complete with quick release of funds. All relevant information on the site without a need to contact anyone. Excellent company and service Reviewed on: 10th March 2023

Straight forward loan/ great rate

Quick easy application, clear statements good rate Reviewed on: 10th March 2023

Excellent

Looked around for the cheapest loan and Ratesetter were not only the cheapest but sorting out the loan was by far easier than with most other companies. Reviewed on: 10th March 2023

Quick, easy and affordable loans

I have had x2 loans with rate setter. The application, approval, interest rates and process have been reasonable, quick, simple and affordable with option to repay early. Very impressed Reviewed on: 10th March 2023

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