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RateSetter: Loans reviews

Name: Loans
Rating: 4.93 (14024 reviews)

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4.93

Based on 14,024 reviews, last reviewed 1st Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

94%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023

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About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

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RateSetter Loans reviews (14024)

Given a chance

I had dept, I couldn't get help. Applied with RateSetter and they helped me out. I'll forever remember that help and what it did for my family and I. Thank you again. Reviewed on: 10th March 2023

Mr

They are amazing.very good customer service. Reviewed on: 10th March 2023

accepted then declined

I was accepted for a loan. I decided to ring them as wanted some more information. They removed the quote and asked me to re do the loan which was the declined. Reviewed on: 10th March 2023

RateSetter tops all!

RateSetter from the website straight to customer service is the best. Fast and affordable loans when you in desperate need. THANK YOU RATESETTER! Reviewed on: 10th March 2023

Great apr and prompt payment

I currently hold two loans with ratesetter. The APR hasn't been beaten by any other company, even to this day. Very flexible with payments being able to "top up" online to clear your balance. Lifelong customer and hopefully be using my next loan to purchase a new car as soon as I've cleared my balance. Would highly recommend to friends, family, and beyond. Just ensure you dont miss a payment as with any loan as this would negatively affect your credit score. My score was in the "good" when i applied for my loan and "excellent" for the 2nd. I could ramble away all day about ratesetter. What you see is what you get. Here's to clearing this one so i can buy the car im currently leasing! Reviewed on: 10th March 2023

Excellence

Quick and efficient loan service wholly satisfying requirements Reviewed on: 10th March 2023

Great company to get a loan from

Quick and easy application with the best rates. Easy access to information through online account. Would definitely use again. Reviewed on: 10th March 2023

Have used ratesetter many tines

Always competitive on rates and easy to use app, that is quick and easy to understand. Would highly recommend. Reviewed on: 10th March 2023

Good service

A better alternative than your regular high street bank Reviewed on: 10th March 2023

Very reliable and helpful

RateSetter is very professional in dealing with client. It is easy to respond to the requirements during the application. Reviewed on: 10th March 2023

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