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RateSetter: Loans reviews

Name: Loans
Rating: 4.93 (14024 reviews)

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4.93

Based on 14,024 reviews, last reviewed 1st Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

94%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023

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About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

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RateSetter Loans reviews (14024)

Brilliant

Professional staff,no hiding costs Reviewed on: 10th March 2023

Highly recommended and very easy to apply and money comes in quickly

Easy to apply and customer service was helpful. Reviewed on: 10th March 2023

Amazing :) loan in few minutes

Well! Absolutely Reviewed on: 10th March 2023

Quick and Easy

Excellent service, as above quick and easy to apply Reviewed on: 10th March 2023

Easy process

Very straight forward and hassle free. The app gives you a monthly breakdown summary. Reviewed on: 10th March 2023

Loan 4a Motorcycle

Having done the numbers I decided tht financially it made more sense to borrow th money at a very good reasonable rate from RateSetter. Easy repayments & piece of mind. Reviewed on: 10th March 2023

Good value

Low interest rates make it good value Reviewed on: 10th March 2023

Great experience

Easy to apply and fast decision Reviewed on: 10th March 2023

Simple and straightforward

Very easy to go through the process and once accepted, the money is in your account very quickly. The online account is very good for managing your loan. Reviewed on: 10th March 2023

There when needed

Straight forward easy to use website and very helpful Reviewed on: 10th March 2023

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