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RateSetter: Loans reviews

Name: Loans
Rating: 4.93 (14024 reviews)

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4.93

Based on 14,024 reviews, last reviewed 1st Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

94%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023

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About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

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RateSetter Loans reviews (14024)

Excellent

Absolutely fabulous company to take a loan from. Reviewed on: 10th March 2023

Easy!

Very easy to apply, and very fair rates. Reviewed on: 10th March 2023

Fair & Square

Ratesetter provided a fair, hassle-free and effective loan application experience. Reviewed on: 10th March 2023

Exellent experiance with my first loan

Had an exellent experiance altough the staff take long time to get back , but they'll Reviewed on: 10th March 2023

Clear, quick and competitive rates

Found applying for a loan with Ratesetter to be an extremely efficient process. the rate they offered was the best I encountered in my search and it didn't change like all the others after the application process. Money came very speedily and logging into the site to manage the loan could not be easier. Reviewed on: 10th March 2023

Best loan interest rates

Cheapest and best loan firm ever Reviewed on: 10th March 2023

Best service

It was a great experience and very helpful. Reviewed on: 10th March 2023

Friendly customer service

Very easy process rather than my bank for the last 14 years! Reviewed on: 10th March 2023

Very quick application. No delay, simple process, good communication.

This was done without any issues. Very clear and simple princess tj follow Reviewed on: 10th March 2023

Highly recommend

Great interest rates……………………………… Reviewed on: 10th March 2023

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