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RateSetter: Loans reviews

4.93
Based on 14,024 reviews, last reviewed 1st Sep 2025
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
94%
See only 4 star reviews
6%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025
Angela J's avatar
Angela J

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023
rooby roo's avatar
rooby roo

About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

Review RateSetter: Loans now

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RateSetter Loans reviews (14024)

Highly recommended

5
Best choice. Easy ratesetter highly recommend Reviewed on: 10th March 2023

Fast and cheap

5
I have used Ratesetter twice.I get the money in my account at the next day and the rate is great as well. Reviewed on: 10th March 2023

Great service

5
Needed finance to clear a debt and get a newer car for my wife and they came through superbly Reviewed on: 10th March 2023

Easy to manage

5
swift service from being approved for loan and honestly an effortless experience using ratesetter and app so I can manage my extra payments towards my loan and keep on track. Customer service has been good too. Reviewed on: 10th March 2023

Best in business

5
Easy to apply and easy to get whatever you looking for Reviewed on: 10th March 2023

10 out 10

5
not trying to rip off the working people of the uk. that cannot be said about your competitors Reviewed on: 10th March 2023

The interest in low

5
I wil tel my friends and family if they want any loan than apply on ratesatter Reviewed on: 10th March 2023

Great service

5
Quick and easy great service got my money quickly and I ham happy with this. Reviewed on: 10th March 2023

Amazing customer service and super easy

5
I love rate setter. They made it so easy for me to apply and all terms and conditions were straightforward. The ease of being able to log in to my on line account and do what I need to do makes my life easy. They did what they said they would do and I was pre approved which made the whole process simple. Thank you rate setter no issues from me ! Reviewed on: 10th March 2023

the interest rate is low

5
I needed money in 24 hours and with Rate Setter this was possible with a very good interest rate Reviewed on: 10th March 2023

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