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RateSetter: Loans reviews

4.93
Based on 14,024 reviews, last reviewed 1st Sep 2025
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
94%
See only 4 star reviews
6%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025
Angela J's avatar
Angela J

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023
rooby roo's avatar
rooby roo

About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

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RateSetter Loans reviews (14024)

Brilliant company and service.

5
Always reliable, helpful and accommodating. Top drawer. Reviewed on: 9th March 2023

Excellent service

5
Brilliant loan company on my second loan. Easy to apply and quick approval. Online account management easy to use and keep track. Fantastic Options to borrow more if and when needed. Highly recommend. Reviewed on: 9th March 2023

Loans in a jiffy

5
Absolutely brilliant service all online, very quick and easy to fill in forms. Money was paid within 48 hours. Definitely use again. Reviewed on: 9th March 2023

Quick and efficient

5
Had twice personal loans with ratesetter in different ocasions, both were quick and efficient at the time I needed it Reviewed on: 9th March 2023

Applying for a Loan

5
My Loan was so easy to apply for and I had a quick response, the money was paid into my bank within days of applying. I would highly recommend to anyone applying for a no nonsense easy to apply for loan Reviewed on: 9th March 2023

took a loan to repair my car

5
the team was very practical and the whole process very smooth. Reviewed on: 9th March 2023

Best one

5
It is very easy, quick decision made. Helped to me quite a few time. Would recommend Reviewed on: 9th March 2023

Perfect

5
No fuss, no bother, they don't forever contact you with ads during the loan just simple money lending at its best. Reviewed on: 9th March 2023

Good

5
very good and easy to aplly. recomendet!!! Reviewed on: 9th March 2023

Customer service

5
Excellent customer service, rates and great financial support options. Reviewed on: 9th March 2023

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