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RateSetter: Loans reviews

Name: Loans
Rating: 4.93 (14024 reviews)

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4.93

Based on 14,024 reviews, last reviewed 1st Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

94%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023

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About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

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RateSetter Loans reviews (14024)

Hassle free loan

Brilliant from start to finish, easy, quick and great service throughout. Reviewed on: 9th March 2023

The best loan provider , cheapest interest and easy to apply and quicker to be approved

The best loan provider , cheapest interest and easy to apply and quicker to be approved Reviewed on: 9th March 2023

Easy application and very understandable

................................ Reviewed on: 9th March 2023

Very good experience

I applied for a loan and the next day it was there so I was able to get the family car very good experience Reviewed on: 9th March 2023

Easy people to deal with

Excellent every time, would always go back when needed. Reviewed on: 9th March 2023

Great service

Very customer focused and efficient Reviewed on: 9th March 2023

Best loan provider

Very easy navigation on their page, quick response, low interest rate … Reviewed on: 9th March 2023

Great loan provider

I've had a few loans with Ratesetter for various reasons. They've always given me the lowest rate of any comparison, I've never had any issues with them. Extremely straightforward process and clearly explained terms. What's not to like? Reviewed on: 9th March 2023

Very smooth process and good rates

Very impesssed by the simplicity and clarity of the application, all information is transparent and clear, no nasty surprises so you know exactly what you’re signing up for Reviewed on: 9th March 2023

Good company

Very easy to apply for loan and very helpful staff Reviewed on: 9th March 2023

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