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RateSetter: Loans reviews

Name: Loans
Rating: 4.93 (14022 reviews)

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4.93

Based on 14,022 reviews, last reviewed 1st Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

94%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023

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About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

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RateSetter Loans reviews (14022)

Highly recommended

Very good affordable rates. Professional and friendly customer service. Reviewed on: 9th March 2023

Excellent provider

Nice and easy process, no hassle 5⭐️ Reviewed on: 9th March 2023

Loan

Very easy to get loan very good rates Reviewed on: 9th March 2023

Great service

Amazing service, no hassle loans Reviewed on: 9th March 2023

Easy and Professional

I took out a loan in minutes with RateSetter. It was so simple compared to my experiences in banks on the High Street that I was unsure I'd completed the process. 'Is that it?' was my reaction. I can't believe how simple it was. Reviewed on: 9th March 2023

perfect loan company

simple process good rate excellent service Reviewed on: 9th March 2023

Fantastic service and rates

Great service when I chose to make my purchase Reviewed on: 9th March 2023

Great rate loans with no hoops in sight!

This is the 2nd loan I’ve taken out with this provider… I think they’re phenomenal… almost as if they know who I am & know they can trust me… loan received within 24 hours & no jumping through hoops!! Reviewed on: 9th March 2023

Satisfaction acheived

Satisfaction guaranteed with these guys Reviewed on: 9th March 2023

Fast, Effective, there 24/7 for me

After having a poor credit rating, RateSetter approved a loan for me in super quick time. This enabled me to clear some debts and improve my credit rating Reviewed on: 9th March 2023

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