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RateSetter: Loans reviews

Name: Loans
Rating: 4.93 (14024 reviews)

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4.93

Based on 14,024 reviews, last reviewed 1st Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

94%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023

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About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

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RateSetter Loans reviews (14024)

Fast, Effective, there 24/7 for me

After having a poor credit rating, RateSetter approved a loan for me in super quick time. This enabled me to clear some debts and improve my credit rating Reviewed on: 9th March 2023

Experience staff

Excellent and fast service. Very quick response Reviewed on: 9th March 2023

Easy like ABC

Great and exceptional customer service Reviewed on: 9th March 2023

The best bank

Trustful, reliable and convenient Bank. Reviewed on: 9th March 2023

Great Service

Easy to deal with from start to finish, thank you! Reviewed on: 9th March 2023

Great company, honest and reliable

The process is quick and straightforward and they are transparent with their costs. Happy to receive. Reviewed on: 9th March 2023

Quick, and easy

Great company, I’ve used them twice now and their loans were great interest, easy to use dashboard, Clear and well designed webpage. Setup in minutes, honestly, they have been great. Reviewed on: 9th March 2023

Great low interest loan

We needed a loan and ratesetter had a great low interest rate. The application was simple and find out instantly if you're approved. Great customer service. Would definitely recommend and would use again if we ever needed. Reviewed on: 9th March 2023

APR

APR is very lower and very simple question Reviewed on: 9th March 2023

Cheap APR

No one likes paying back but with rate setter they’re genuinely great regardless of credit history, they’ll still give you a greater APR % to suit you, I’ve used these guys twice now over a period of 4+ years, I hope not to as anyone but if ever needed I know these are the people to go to at the lowest rates! I have recommended to friends a few times to rate setter Reviewed on: 9th March 2023

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