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RateSetter: Loans reviews

Name: Loans
Rating: 4.93 (14024 reviews)

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4.93

Based on 14,024 reviews, last reviewed 1st Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

94%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023

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About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

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RateSetter Loans reviews (14024)

Exceptional rates

Easy to apply with outstanding rates. Really happy with products provided Reviewed on: 9th March 2023

Quick and pain free

Applying for a loan with ratesetter was east and hassle free! Reviewed on: 9th March 2023

Great friendly service

Totally would and have recommended this service & product Reviewed on: 9th March 2023

Straightforward borrowing

Very user-friendly website and great communication Reviewed on: 9th March 2023

Good loans lenders

Good customer service. Prompt in decision making Reviewed on: 9th March 2023

Great rate and super convenient

A great price for my loan. Super easy to manage. Reviewed on: 9th March 2023

Realistically affordable

Ratesetter have gotten me out of what could have been a sticky situation, by providing me with a realistically affordable loan to consolidate other debts. Their user friendly application and website made the process less scary and I wholeheartedly trust the company and will certainly use again, if the opportunity need arise. Reviewed on: 9th March 2023

Easy, quick

Easy process and easy to understand repayments over the full period No hidden costs Easy to use website Reviewed on: 9th March 2023

Fast response.

Very simple process, quick decision, all good. Reviewed on: 9th March 2023

They good

Good rates, reasonable terms. Top notch. Reviewed on: 9th March 2023

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