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RateSetter: Loans reviews

Name: Loans
Rating: 4.93 (14024 reviews)

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4.93

Based on 14,024 reviews, last reviewed 1st Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

94%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023

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About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

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RateSetter Loans reviews (14024)

Good service

Good service.very quikly.very good rate Reviewed on: 9th March 2023

Fast, easy, affordable.

Great service, great rates, simple and easy to use. Fast and efficient. 100% recommend. Reviewed on: 9th March 2023

Top Company!!!

Superfast, hassle free loan!!! Kept updated throughout the process... I'm one very happy customer!!! Reviewed on: 9th March 2023

Fanabsoultastic

The rates were a really good rate also they were very helpful anytime you called up. What a wonderful the best in the game Reviewed on: 9th March 2023

Loan

I have the best experience with ratesetter.Highly recommended Reviewed on: 9th March 2023

Good rates and easy

,they offer very good Apr rates and applying is very simple and easy so not stress in applying Reviewed on: 9th March 2023

Easy application, straightforward answer

Highly recommend, all I needed to answer few questions and the next two days the money was in my bank. I got best rate available. Reviewed on: 9th March 2023

Best loan provider

Easy and quick service. Always a pleasure to deal with Reviewed on: 9th March 2023

Great Company, Great Service !!

I've had a few loans over the years from RateSetter. The process has always been smooth and uncomplicated with great after sales service. Top notch company every time !! Reviewed on: 9th March 2023

Top Service

From first contact to last, everything was top notch. Great customer service. Reviewed on: 9th March 2023

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