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RateSetter: Loans reviews

Name: Loans
Rating: 4.93 (14024 reviews)

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4.93

Based on 14,024 reviews, last reviewed 1st Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

94%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023

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About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

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RateSetter Loans reviews (14024)

Great

Provided an excellent service I have never had an issues and they are easy to contact Reviewed on: 9th March 2023

Best loan provider

I have my loan with affordable payment interest and plan. I recommend it to my friends. Reviewed on: 9th March 2023

Really quick and easy. Low payments

It was really quick and easy to get, the website was easy to navigate and they made it easy to control your account. Reviewed on: 9th March 2023

Superb

Simply superb, very easy to deal with and 1st class service Reviewed on: 9th March 2023

Loan

Never had any issues with rate setter. Easy to use and quick simple transactions Reviewed on: 9th March 2023

Fast and reliable

Got a loan for a new car and the money was in the bank when it said it would be. Fast and reliable! No problems at all Reviewed on: 9th March 2023

Excellent

Excellent company to deal with . Keep up the good work Reviewed on: 9th March 2023

Simple and great rates

Very easy process to apply, quick decision and very good rates. I’ve used them before and will use them again if needed Reviewed on: 9th March 2023

Best rates

Good and very quick service. Best loan rates. Reviewed on: 9th March 2023

Outstanding service

I had a loan to assist with a life long dream of owning a camper van. The whole experience was quick and simple with no problems whatsoever. I'd recommend RateSetter and would use them again Reviewed on: 9th March 2023

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