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RateSetter: Loans reviews

4.93
Based on 14,024 reviews, last reviewed 1st Sep 2025
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
94%
See only 4 star reviews
6%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025
Angela J's avatar
Angela J

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023
rooby roo's avatar
rooby roo

About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

Review RateSetter: Loans now

Help others make smarter decisions by sharing your own experience. Write a review

RateSetter Loans reviews (14024)

Quick, easy, and no hassle!

5
As easy as 1, 2, 3. A few details, a quick check, and bam, money in your account before you know it. I can not thank RateSetter enough for helping me with my home improvements! Reviewed on: 9th March 2023

Best company

5
I recommend is the best end fear . If you need a loan I recommend them you get the money quickly Reviewed on: 9th March 2023

Excellent

5
Excellent service and rates. Quick process. Reviewed on: 9th March 2023

Hassle free loan

5
I needed a loan for a car and RateSetter made this an easy option. The interest rates where low and the process was simple. Reviewed on: 9th March 2023

Great value and affordable

5
I've been getting loans from Ratesetter for a good few years now and the interest rates make payments very affordable and would recommend them to everyone. Reviewed on: 9th March 2023

Easy and quick

4
Many people have already commented on how easy the application process is and how quickly the loan arrives, but for me, the best thing about Ratesetter is their customer service. Always helpful with a range of practical solutions to any issues you may experience. In my experience, once I have contacted them, I consider the problem resolved. Reviewed on: 9th March 2023

Easy and quick

5
The loan process was very easy to do, and I received the money the next day, easy to manage your account too, as you have the option to pay extra back Reviewed on: 9th March 2023

Easy to manage

5
Everything you need is online. I ate rest breakdowns right up to last payment. Reviewed on: 9th March 2023

The best Company ever

5
I had two loans with ratesetter and be very happy, low fees Reviewed on: 9th March 2023

Amazing

5
My experience was great with ratesetter ! Great customer service ! Monies were put into account swiftly Reviewed on: 9th March 2023

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