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RateSetter: Loans reviews

Name: Loans
Rating: 4.93 (14024 reviews)

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4.93

Based on 14,024 reviews, last reviewed 1st Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

94%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023

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About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

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RateSetter Loans reviews (14024)

fast and friendly service

had a loan from ratesetter and was so competative service was so good Reviewed on: 9th March 2023

Click click done! Simple easy and no surprises

What’s to say, other than an online easy to access service with no complications or hidden surprises. Rated offered was the rate given, easy to complete and making additional payments is a doddle. Reviewed on: 9th March 2023

2nd large loan with Rate setter

This is my second large loan with Rate setter, i have always found them easy to deal with hassle free and easy to view outstanding amount and also settle the loan no problems if needed. Will definitely be using again Reviewed on: 9th March 2023

Top class!

Had two loans now with Ratesetter, absolutely top class service! Reviewed on: 9th March 2023

great service

flexible terms and helpful service Reviewed on: 9th March 2023

Best loan

Good loan. Good service. Fast transaction Reviewed on: 9th March 2023

Good service

This company is best as got good Apr rates and most of all are quick. Reviewed on: 9th March 2023

Ratesetter loans

Probably one of the easiest loan companies to deal with. Very transparent and no hidden surprises Reviewed on: 9th March 2023

Reliable, good rates and transparent.

I've taken out more than one loan with Ratesetter as I am pleased with their rates, online facilities and transparency. Reviewed on: 9th March 2023

Very fast and easy service

I was very impressed with how easy and quick it was to apply and receive my loan.Great service. Reviewed on: 9th March 2023

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