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RateSetter: Loans reviews

Name: Loans
Rating: 4.93 (14024 reviews)

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4.93

Based on 14,024 reviews, last reviewed 1st Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

94%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023

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About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

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RateSetter Loans reviews (14024)

Good organisation to get an easy loan

Good provider with great service. Reviewed on: 9th March 2023

Great service throughout

Great service from start to finish Reviewed on: 9th March 2023

Excellent company to do business with

Second loan from Ratesetter, great company, very easy and straightforward to deal with and very good interest rates. Highly recommended! Reviewed on: 9th March 2023

Top class service

Building my credit rating and ratesetter really helped and very professional Reviewed on: 9th March 2023

Easy quick and easy to keep updated

So easy to apply quick easy steps everything was straightforward payout was quick with nothing hidden Reviewed on: 9th March 2023

Great lender, realiable and fast.

I enquired about a loan for home improvements and got accepted with a fantastic interest rate. Highly recommend Reviewed on: 9th March 2023

Easy and affordable

It was so easy just fill in the details and Bobs your Uncle it in your bank Reviewed on: 9th March 2023

Easy to use site and in the bank fast.

Loan for bathroom and car needed, this is my 2nd loan with ratesetter and I would highly recommend. Reviewed on: 9th March 2023

Great service

Great and easy website for logging in Reviewed on: 9th March 2023

Great throughout

From initial contact (advisors very friendly and helpful) communications were excellent through pandemic period with very helpful information . I've almost finished my repayments and would definitely use again if required without hesitation, thanks ratesetter! Reviewed on: 9th March 2023

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