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RateSetter: Loans reviews

Name: Loans
Rating: 4.93 (14024 reviews)

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4.93

Based on 14,024 reviews, last reviewed 1st Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

94%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023

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About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

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RateSetter Loans reviews (14024)

Great loans

Very trusting company with helpful staff. For the people. Reviewed on: 9th March 2023

Simple and straight to the point!

Very easy and quick to organise getting a loan with this company. The people who work for the company have always been very polite and approachable. Reviewed on: 9th March 2023

Greats for loans

Can’t complain. Quick to get payment. Very easy to apply and use your account to track payments etc. Would recommend. Reviewed on: 9th March 2023

Smooth swift process, excellent service

Very swift and smooth process to apply for a loan. Quickly notified of the decision and funds were in my account the next day. No issues at all and really impressed with service Reviewed on: 9th March 2023

fast and efficient service

very good and reliable approach to the customer I recommend with all my heart and I will definitely use the services of rateseter Reviewed on: 9th March 2023

Happy paid off settled loan customer

Happy paid off settled loan customer, recommended ratesetter to friends. APR reasonable so borrowing money when needed is affordable and you don't feel aggrieved every month when the repayment leaves your bank....just grateful you found Ratesetter Reviewed on: 9th March 2023

PERFECT

Applied for a loan to purchase a new car, simple process & the cash was in my bank the next day! Other companies should take note. Reviewed on: 9th March 2023

Good company and excellent interest rates

It was a great experience quick and efficient Reviewed on: 9th March 2023

excellent service

quicky and easy to apply, and easy to use website to keep track of payments Reviewed on: 9th March 2023

Brilliant service

I have had brilliant experience with Rate Setter so far. Two loans approved on great and competitive rates. Very easy to use and get a quote and very fast decision in my case. Great customer service support and lovely user friendly online account. Highly recommended Reviewed on: 9th March 2023

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