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RateSetter: Loans reviews

Name: Loans
Rating: 4.93 (14024 reviews)

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4.93

Based on 14,024 reviews, last reviewed 1st Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

94%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023

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About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

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RateSetter Loans reviews (14024)

Straight forward

Straight forward process, quick decision. I'm on my 3rd loan with ratesetter. No issues and any phone contact has been uk based and very helpful. Reviewed on: 9th March 2023

Great piece of mind

Great piece of mind all staff very helpful I couldn’t recommend them enough Reviewed on: 9th March 2023

Fast and easy to apply

When I applied it was in my bank within 2 days they where great. Reviewed on: 9th March 2023

Quick, accessible, responsive, reliable

I have used Ratesetter on a number of occasions for financing larger purchases, their application process is straightforward and streamlined, excellent competitive rates and a responsive, helpful , easy to contact customer services team in the unlikely event you need to reach out to them Reviewed on: 9th March 2023

Effortless

Really easy set up and simple online access to review your details Reviewed on: 9th March 2023

Fab company

I applied for loan and it was so easy . Did it all online. Money into my account within days . Competitive rates. Would definitely recommend them. Reviewed on: 9th March 2023

Simple, efficient and friendly

Applying for the loan was so simple. Staff on hand to guide you through the process and funds released very quickly. Reviewed on: 9th March 2023

Great loan provider

Quick decision, good rates and say no if you can’t afford it. Easy to check balance and make changes online Reviewed on: 9th March 2023

Minute interest compared to greedy banks

Steer well clear of Banks loans or Credit Card transfers .Ratesetter as the lowest interest ever and you can pay back at a pace that suits you Reviewed on: 9th March 2023

Very good service

very friendly very professional very pleased with their overall business. Reviewed on: 9th March 2023

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