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RateSetter: Loans reviews

Name: Loans
Rating: 4.93 (14024 reviews)

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4.93

Based on 14,024 reviews, last reviewed 1st Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

94%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023

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About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

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RateSetter Loans reviews (14024)

All round package

Decent interest rates, a very usable online portal and no fees for early repayment. I'll definitely check out ratefinder if I need another loan in the future Reviewed on: 9th March 2023

Best on the market

It is the second time when I get a loan and I'm happy with the interest rate. The process is easy and for me they are the best on the market. Reviewed on: 9th March 2023

Great product

Low rates, and easy application. Reviewed on: 9th March 2023

great help!

low interest rates and very easy to get a loan if you pass the checks! best in the market Reviewed on: 9th March 2023

The best

I was approved in seconds. Low APR. Love it all. Reviewed on: 9th March 2023

Fantastic products, service and advice

A friend recommended RateSetter when I need a loan. From the start until the end of my loan I received excellent service. They listened to my needs, were responsible with their advice and matched me with the correct product at a rate that was fair and affordable. I was always kept well informed and throughout I was treated with respect and curtesy. If I needed another loan, I wouldn't hesitate to call Ratesetter first. A genuine 5* company 10/10! Reviewed on: 9th March 2023

Great hassle free co.

Took out a loan, was left alone, no further contact pestering us for other products. Just left us alone to pay off our loan quietly. Brill! Reviewed on: 9th March 2023

Simply simple loan

Simple,transparent and affordable Reviewed on: 9th March 2023

Fast and simple

Great application process with great customer service. Reviewed on: 9th March 2023

Good lender

Great and efficient lending. Nice people to deal with Reviewed on: 9th March 2023

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