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RateSetter: Loans reviews

4.93
Based on 14,022 reviews, last reviewed 1st Sep 2025
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
94%
See only 4 star reviews
6%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025
Angela J's avatar
Angela J

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023
rooby roo's avatar
rooby roo

About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

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RateSetter Loans reviews (14022)

Ratesetter

5
Brilliant service. Only ever taking out a loan with ratesetter Reviewed on: 9th March 2023

Loan

5
Quick fast and great rates. Couldn't recommend enough Reviewed on: 9th March 2023

Easy to use loan service

5
Easy to apply. And easy to manage. I like to over pay when I have a little more cash and rate setter made that so easy Reviewed on: 9th March 2023

Quick and Easy

5
Second or third loan from RateSetter and it's always been a great experience as its quick, easy and hassle free. Reviewed on: 9th March 2023

10/10

5
There's nothing better than seamless interactions, which is what I've experienced from this company throughout. From application to repayments, everything is super clear and constantly easy. Great service, great app, would definitely recommend. Reviewed on: 9th March 2023

Great service

5
Thank you for great service! Loan was approved quickly and money sent to my account very fast too. Reviewed on: 9th March 2023

Rate setter personal loans

5
Great rates quick easy application no interrogation off yr finances Reviewed on: 9th March 2023

Loan

5
Used Ratesetter a few times. Always stars, never had a problem. Reviewed on: 9th March 2023

Excellent service

5
Excellent service from start to finish excellent rates easy access to all levels of service Reviewed on: 9th March 2023

Easy and quick process , reasonable interest

5
Easy to navigate and see the loan progress, also available to pay online any amount without calling by the phone Reviewed on: 9th March 2023

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