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RateSetter: Loans reviews

Name: Loans
Rating: 4.93 (14024 reviews)

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4.93

Based on 14,024 reviews, last reviewed 1st Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

94%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023

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About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

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RateSetter Loans reviews (14024)

Easy and quick process , reasonable interest

Easy to navigate and see the loan progress, also available to pay online any amount without calling by the phone Reviewed on: 9th March 2023

Best loan provider

Ratesetter really got me out of a tough situation, I was facing extreme financial hardship when I applied for my loan with ratesetter. The entire process was as easy as breathing the interest rates were more than desirable. The support on offer was second to none, hopefully I won't face the same hardships again but if I do I know exactly where to go. Reviewed on: 9th March 2023

Great Service

Process was easy from start to finish Reviewed on: 9th March 2023

Current customer

I have been with Ratesetter for 4 years now with 1 year remaining. There loan helped me secure my park home. Having dealt with customer services,i was happy to recieve good communication and a helpful conclusion to my request. I would use and reccommend this company without hesitation Reviewed on: 9th March 2023

Best on the market

This is the second loan with RateSetter. Very profesional and very good rates. Reviewed on: 9th March 2023

Quick and easy help all the way

Friendly and helpful assistance Reviewed on: 9th March 2023

Easy to sign up

Great reliable company, no problem, when applying Reviewed on: 9th March 2023

Personal Loan

Best rates on market. Flexible term. Reviewed on: 9th March 2023

Excellent efficient service

Had 2 loans from Ratesetter, no fuss easy experience. Reviewed on: 9th March 2023

Helpful

I needed a loan and ratesetter were absolutely fabulous, even down to signing the forms they were amazing and the money was in my bank within the hour. Reviewed on: 9th March 2023

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