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RateSetter: Loans reviews

Name: Loans
Rating: 4.93 (14024 reviews)

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4.93

Based on 14,024 reviews, last reviewed 1st Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

94%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023

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About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

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RateSetter Loans reviews (14024)

The best

Thanks to them I could buy my motorbike. Reviewed on: 9th March 2023

Great company

Easy application and early repayment process Reviewed on: 9th March 2023

Easy to use

Great rates and customer service is brilliant Reviewed on: 9th March 2023

Best price, easy process

Low rates, easy application, quick process Reviewed on: 9th March 2023

There when i needed them

Hit a small rough patch, needed to sort a small loan, and Ratesetter were there. Quick and easy. Reviewed on: 9th March 2023

Quick & easy

Quick & easy to apply and the apr wasn’t too bad either Reviewed on: 9th March 2023

Two loans no worries

Excellent service, fast and efficient. I have had two loans with ratesetter with no issues. Fast friendly service Reviewed on: 9th March 2023

Great

Great service from start to finish Reviewed on: 9th March 2023

Easy to apply

Veery easy to access online services! Reviewed on: 9th March 2023

Easy and fast

Took a small loan out with these people. I did it one evening online and the money was in my account by the next morning. It was very easy and very fast. What more do you want? Highly recommended. Reviewed on: 9th March 2023

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