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RateSetter: Loans reviews

Name: Loans
Rating: 4.93 (14024 reviews)

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4.93

Based on 14,024 reviews, last reviewed 1st Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

94%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023

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About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

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RateSetter Loans reviews (14024)

Fantastic!

It was so quick and easy to set up my loan. Making payments is easy and over payments are welcomed too - I will definitely be using them again in future. Thank you! Reviewed on: 9th March 2023

Good customer service

They Very helpful take time to explain everything making it easy for me to make a decision. Reviewed on: 9th March 2023

Quick and easy

Quick and easy checks and loan in bank in a few days. Perfect No Fuss! Reviewed on: 9th March 2023

Great & easy to use service

They were there when I needed a loan to help me out. The process was simple quick and easy, they made sure I could afford the monthly payments and the user area of the account is so easy to use and clear. Reviewed on: 9th March 2023

Amazing, simple to set up, great rates and staff so so helpful

Application easy and loan set up really quickly thank you Reviewed on: 9th March 2023

Super smooth and fast

Great company - competitive rates and really easy to sort out Reviewed on: 9th March 2023

Ratestetter rocks!

Wanted to consolidate my credits cards to keep my payments easy. Very easy process and funds available really quick. Reviewed on: 9th March 2023

Loan

I applied for a loan for a car. Was accepted at reasonable rates. Withing no time the money was in my bank. It was a lot cheaper than car finance been offered to me. And I can also pay the loan off quicker if I want to with no penalties. Would definitely recommend Reviewed on: 9th March 2023

Great APR

All done online, easy with a great Apr. Would definitely recommend and use again. Reviewed on: 9th March 2023

Helped me so much..

Easy, Friendly,Honest and the best rates on the market.. I have used them a few times and they have helped gain control of my finances. Reviewed on: 9th March 2023

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