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RateSetter: Loans reviews

4.93
Based on 14,024 reviews, last reviewed 1st Sep 2025
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
94%
See only 4 star reviews
6%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025
Angela J's avatar
Angela J

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023
rooby roo's avatar
rooby roo

About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

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RateSetter Loans reviews (14024)

Simple, fast, responsive

5
This is my second loan with Ratesetter. The process is simple and clear and customer service very responsive. Feels like they’re on your side Reviewed on: 9th March 2023

Low rates

5
Easy Application for a loan and customer support. Reviewed on: 9th March 2023

Easy to apply, friendly customer service

5
Used rate setter twice now, there’s a reason I went back, easy, fast and helpful, good rates, will use again in the future if needed Reviewed on: 9th March 2023

Easiest and best valued loan application ever

5
I was offered a loan by Ratesetter in 2022 and the process was so simple and fair it made consolidating my debt simple and actually enjoyable! Reviewed on: 9th March 2023

Perfect

5
Told them what i needed more than happy to help me. No pushy sales just easy and helpful Reviewed on: 9th March 2023

Great service

5
Excellent rates of interest. Great affordable monthly payments. Fast payment and great customer support service Reviewed on: 9th March 2023

Top Class service

5
A top class service and communication Reviewed on: 9th March 2023

Loan

5
No problem with this company money was in bank the same day Reviewed on: 9th March 2023

Brilliant

5
As a P2P lender rate setter offers fantastic rates and incredible flexibility- I’ve used them now for six years and will always check there first now if I need a loan Reviewed on: 9th March 2023

Loan

4
When ever I called, they were quick to answer, payments went out on time Reviewed on: 9th March 2023

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