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RateSetter: Loans reviews

Name: Loans
Rating: 4.93 (14024 reviews)

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4.93

Based on 14,024 reviews, last reviewed 1st Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

94%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023

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About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

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RateSetter Loans reviews (14024)

Great product and service

It was so simple, if only everything in finance was this straightforward. Reviewed on: 29th March 2022

Fast response

On my second loan from ratesetter found they respond fast money goes in fast and repayments are affordable. Reviewed on: 29th March 2022

Fast efficient easy

Used previously and currently best loan service Reviewed on: 22nd March 2022

Quick and easy

Didn't take long to organise, once excepted money straight into account. Reviewed on: 21st March 2022

Great company

Great experience very recommend Reviewed on: 18th March 2022

Good company

The only company that offered help when needed most with the lowest apr when i took a loan from them Reviewed on: 18th March 2022

Life-saver

When no one else would help; you did. Truly got us back on track to happier times. Thank you. Reviewed on: 14th March 2022

Easy to use company

Easy to use company for a loan, I'm glad I utilised this company Reviewed on: 13th March 2022

Couldn't be easier!

Everything about Ratesetter has been great. You get a fast response when you apply and even faster payment once your approved. The monthly payments aren't insane and It's flexible meaning you can pay as much off as you like each month with ease. I haven't had to call customer services for any reason but if the service is like everything else it will be 2nd to none. Reviewed on: 13th March 2022

Brilliant service, really easy process

They have helped me out of a couple of pickles and always been really great. Reviewed on: 12th March 2022

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