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RateSetter: Loans reviews

Name: Loans
Rating: 4.93 (14024 reviews)

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4.93

Based on 14,024 reviews, last reviewed 1st Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

94%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023

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About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

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RateSetter Loans reviews (14024)

Simplicity

Great customer service, easy process, what else can be said, it's fast and easy, the simplicity of it is unbelievable, thank you Rate Setters Reviewed on: 11th March 2022

Excellent customer service

Very simple loan application procedure and excellent customer service. I have had no issue for the past 5-6 years I have been a customer. Reviewed on: 11th March 2022

Money makers

Provided the right amount at the right time Reviewed on: 10th March 2022

Everything you could need

Great rate and easy to deal with Reviewed on: 10th March 2022

Fast, easy and reliable service

The whole process from start to finish was so straightforward, the website was easy to navigate and informative at every step. The end result was a very fast and seamless culminating in the funds being available in a very timely manner. Reviewed on: 9th March 2022

RateSetters best iv found

They keep in touch help if any problems very flexible Reviewed on: 9th March 2022

Simply the best

Easy and straight forward no hidden surprises. Reviewed on: 9th March 2022

Fantastic customer service.

Everything is clear and easy understand Terms and conditions. No high fees. Easy to use application form. Reviewed on: 8th March 2022

Excellent Very Fast. Staff Brilliant

The Application was ultra fast. Totally excellent for my first ever personal Loan Reviewed on: 8th March 2022

Hassle free loan

Ratesetter loans have very competitive interest rates, you can manage your account online on a very user friendly site. I would definitely use Ratesetter again if I needed another loan. Reviewed on: 8th March 2022

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