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RateSetter: Loans reviews

Name: Loans
Rating: 4.93 (14024 reviews)

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4.93

Based on 14,024 reviews, last reviewed 1st Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

94%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023

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About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

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RateSetter Loans reviews (14024)

Always very helpful and obliging

I have used Ratesetter for a number of years and have found them to be the best loan provider I have used, so much so that I moved my loans from my bank to them and saved myself a lot of money Thank you Ratesetter Reviewed on: 8th March 2022

Fast, flexible and hidden costs

I had to get a small loan to replace a dead car, I looked into car finance but for small amounts it’s a no brainer to use a personal loan since the rates are much better and flexible so basically you re in control for any extra payments and the portal is dead easy to understand. I highly recommend this provider to anyone looking for a non dodgy loan that’s very easy to understand and adjust. Reviewed on: 7th March 2022

Supper service :)

Easy application process, quick response, money in your pocket in a few minutes. Most important Great rates. Reviewed on: 7th March 2022

Easy to deal with

I was terrified of getting my first loan for a vehicle as had always saved up for one before but needed something a little more reliable. Ratesetter offered me the best rate around and was the easiest to deal with and its super easy to access your account if you need to! Reviewed on: 7th March 2022

No comments

Nothing to say at the moment as everything went well without any problem at all.. Reviewed on: 7th March 2022

Quick, efficient and no hassle

I have used this company twice now and can highly recommend them, no badgering, no hassle, just quick and precise. Reviewed on: 7th March 2022

Great rates n excellent service

Had a couple of loans now never been easier n great people to deal with well no1 in my eyes Reviewed on: 7th March 2022

Great Rates and Easy Transactions

Easy to manage account and speedy decisions Reviewed on: 7th March 2022

10/10 Loan Providers!

Took a loan about 2 years ago. They were very professional, everything was explained to me, the loan terms were very transparent and the whole process was easy and frustration free (can't say that about a lot of the competition). I recommend RateSetter! Reviewed on: 7th March 2022

Fantastic

The ratesetter team are a pleasure to deal with. Highly professional and friendly, their level of service overall is outstanding. Reviewed on: 7th March 2022

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