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RateSetter: Loans reviews

Name: Loans
Rating: 4.93 (14024 reviews)

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4.93

Based on 14,024 reviews, last reviewed 1st Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

94%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023

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About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

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RateSetter Loans reviews (14024)

An outstanding service

Very helpful and straightforward to deal with, they understood my needs and I'm happy to of found them Reviewed on: 7th March 2022

Quick satisfying decision!

Using Rate Setter second time for its honest affordable credit. Very helpful and friendly company to work with. Just give them a call and they will help you best they can! At least that's my experience which I believe you will enjoy too! Thanks Experian Team Reviewed on: 7th March 2022

Exactly what I needed

I was moving house and needed a bit of help to make the move from a furnished house to an unfurnished one. I managed to turn the house into a home with a loan that was easily sorted and exactly what I needed. Reviewed on: 6th March 2022

Great company

Never have an issue - will use again if I need a loan better then my own bank Reviewed on: 6th March 2022

Third time I have used

Third time I have used, always seamless and easy to navigate the web site and funds were in my account the very next day. Reviewed on: 6th March 2022

Fast, Easy to Apply, Great Service

A quick, effective service. Very easy application process with great customer service. Highly recommend. Reviewed on: 6th March 2022

Honest and easy

The loan was straight forward, no hidden costs and all open and honest. Interest rate was fair. No complants whatsoever. Would be happy to recommend to friends without a worry. Reviewed on: 6th March 2022

Great and easy to use

Very helpful and great service and easy to manage the loan Reviewed on: 6th March 2022

Friendly low interest rate

Ratesetter helped me achieve my goal with a friendly low interest loan and flexibility pay back options, amazing customer service. Reviewed on: 6th March 2022

Best of the best

RateSetter has supported me at difficult times to manage my financial stress. Easy to apply, quick process and the lowest interest rate. Reviewed on: 5th March 2022

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