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RateSetter: Loans reviews

Name: Loans
Rating: 4.93 (14024 reviews)

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4.93

Based on 14,024 reviews, last reviewed 1st Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

94%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023

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About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

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RateSetter Loans reviews (14024)

Responsible & Helpful

Great customer service and support. Great rates and easy to get hold of. Reviewed on: 5th March 2022

simple to apply

uncomplicated and straight forward when applying for a loan also a fast response once your application has been checked & verified Reviewed on: 5th March 2022

satisfied customer

the loan is implemented quickly and efficiently Reviewed on: 5th March 2022

quick and friendly

They are quick and friendly. They lent to me without any particular problem. Reviewed on: 5th March 2022

Excellent service

Quick and easy to set up plus the online account is easy to use and paper free which is a bonus. Reviewed on: 5th March 2022

Best rates and customer service

Ratesetters will offer you the best rates out there and when you need them, they will take your call. Have no negative feedback to give, 10/10 of you need a loan - don't think twice. Reviewed on: 5th March 2022

Vote for us as Best Personal Loan Provider

you are the best company in loan provider Reviewed on: 5th March 2022

Great service,

I was introduced to Rate Setter by a friend, I found the online platform easy to use, with compatible rates and have never had any issues. Reviewed on: 5th March 2022

Easiest loan ever

I applied for a loan and it was all done and dusted in 48 hours. Tremendous service, brilliant communication throughout. Easy access to my account and can regularly check my statement and the added bonus of paying extra when you are able. Reviewed on: 5th March 2022

Wonderful

Easy and simple to get loans from you. You are great Reviewed on: 5th March 2022

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