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RateSetter: Loans reviews

Name: Loans
Rating: 4.93 (14024 reviews)

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4.93

Based on 14,024 reviews, last reviewed 1st Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

94%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023

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About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

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RateSetter Loans reviews (14024)

Brilliant company

Straight forward process and amazing service. Reviewed on: 5th March 2022

Quick!

Efficient and very helpful. Easy to manage Reviewed on: 5th March 2022

Really good relaxed service and quick turnaround

Really easy to apply and quick to pay into your account Reviewed on: 5th March 2022

Friendly, quick decisions on loan and pleasant company.

I found this company very efficient and extremely quick decisions on loan. Best out there. Would highly recommend. Reviewed on: 5th March 2022

Super Efficient

Just really easy to deal with and straight forward. No gimmicks or jargon. My go to people Reviewed on: 5th March 2022

Such a great transparent website and application

Great and easy setup plus at last a company who answer the phone quickly and the c customer service was very professional Reviewed on: 5th March 2022

Easy and fast

To a loan out a few years ago admin is easy swift decision no problems since fantastic. Reviewed on: 5th March 2022

Amazing

Stunning Amazing outstanding satysfying Reviewed on: 5th March 2022

Great Company

Easy and Clear! Recommended to anyone. Reviewed on: 4th March 2022

Highly recommended

The application is easy to do from start to finish. Ratesetter do exactly what they say they are going to do which is to provide excellent service and speed. The rates are very competitive compared to other lenders. Reviewed on: 4th March 2022

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