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RateSetter: Loans reviews

Name: Loans
Rating: 4.93 (14024 reviews)

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4.93

Based on 14,024 reviews, last reviewed 1st Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

94%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023

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About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

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RateSetter Loans reviews (14024)

Amazing service

I have used Ratesetter twice one and definitely will use it again. The process to apply is very easy and straight forward, I got the money the next day, and you can check your account any time. Pay extra in if you want . I think this is the best service I ever had from any lander. Thank you Reviewed on: 4th March 2022

By far the best

Excellent interest rate. So quick and easy to apply and manage. Great website that clearly allows you to control your loan. Reviewed on: 4th March 2022

Excellent rates and incredibly fast results

Fantastic five star service with great, competitive interest rates and all from a company that you can trust. Reviewed on: 4th March 2022

Reliable lender

Never had any issues all went very smoothly. Thanks alot for everything Reviewed on: 4th March 2022

Friendly honest and reliable.

I have a general mistrust of banks. Having dealt with Rate setter for a few years found that I am relaxed when dealing with them. Reviewed on: 4th March 2022

Personal loan

Extremely easy to use website and fast decision making Would recommend to anyone looking for personable loan Reviewed on: 4th March 2022

A great peer to peer loan pvovider

Used ratesetter now twice for personal loans and both times the moeny was in my bank account very quickly. Reviewed on: 4th March 2022

Helpful

The loan was easy to set up, quick response time, decent interest rate. Simple website once loan was set up, would definitely recommend Reviewed on: 4th March 2022

Straight forward, reliable.

Needed a loan, went through the simple process and was approved quickly. That was a few years back and everything has ran perfect and as expected since. Reviewed on: 4th March 2022

Easy peasy

Never an issue, best rates at the time Reviewed on: 4th March 2022

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