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RateSetter: Loans reviews

Name: Loans
Rating: 4.93 (14024 reviews)

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4.93

Based on 14,024 reviews, last reviewed 1st Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

94%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023

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About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

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RateSetter Loans reviews (14024)

Quick & easy process

The application process was very quick & easy to follow Reviewed on: 4th March 2022

Easy

I've had one load which I've paid and I'm part way through paying off a second £2k loan with Ratesetter. The second one was to help pay for the cost of moving flats. The staff were really helpful and I got the loan within a short space of time, which was a great relief at a stressful time. Reviewed on: 4th March 2022

Finance Simplified

The whole process with Ratesetter is excellent and straight forward in every aspect. Communication is excellent and I would highly recommend them for any financial expertise. Reviewed on: 4th March 2022

Amazing lender!

Ratesetter have flexible payment options, an industry beating rate, easy to manage accounts to both invest and borrow, your account shows how much interest you are paying off any amount, and doesn't charge extra to settle a chunk of the balance (you do pay interest that's worked out quickly) it's really easy to set up, apply for and manage a loan with rate settle. Highly recommend them. Reviewed on: 4th March 2022

Quick and Easy

A very good and efficient service quick and easy Reviewed on: 4th March 2022

Best Bank ever

During the pandemic, British Bank helped me to save my business and gave me a loan with low interest. thanks to them Reviewed on: 4th March 2022

Fantastic, easy to use

Really quick decisions, and very friendly and helpful Reviewed on: 4th March 2022

Fast, Secure and No Nonsense

Everything went to plan - loan was set up quickly - simple application process - paid loan early really simple to complete and easy to get in touch with company when needed - much easier than getting in touch with someone at my bank branch! Reviewed on: 4th March 2022

Easy, efficient and pleasant!

Easy, quick decision. Money in the bank next day and quick to get back to me regards queries. 5* from me! Reviewed on: 4th March 2022

Quick and easy

Would 100% recommend. A very quick and easy to apply. Customer service is excellent. Reviewed on: 4th March 2022

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