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RateSetter: Loans reviews

View other RateSetter products
4.93
Based on 14,022 reviews, last reviewed 1st Sep 2025
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
94%
See only 4 star reviews
6%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025
Angela J's avatar
Angela J

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023
rooby roo's avatar
rooby roo
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About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

Review RateSetter: Loans now

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RateSetter Loans reviews (14022)

Great bunch of people

4
Simple and effective, got me where I wanted without hassle Reviewed on: 19th June 2021
vlad bolchis's avatar
vlad bolchis

Easy to use, very convenient

5
The application process was very easy and the decision came very quickly. The online dashboard makes managing your loan very straightforward. Reviewed on: 19th June 2021
Luke Aminu's avatar
Luke Aminu

So quick and easy

5
From start to finish my online application was so easy and the website was user friendly. I got a quick decision with funds available super fast. Would definitely recommend. Reviewed on: 19th June 2021
A Lock's avatar
A Lock

Not a fan of loan companies - until I discovered RateSetter!

5
Applied for a loan with RateSetter to help clear off credit card debt. It was so effortless. A simple online questionnaire for eligibility then within minutes a loan was agreed with a payment plan that was extremely affordable. Cash was credited to my account within 24 hours. I would not hesitate to recommend RateSetter to anyone that requires a small loan of a couple of thousand pounds to help manage their debts or use to help fund a purchase. My regular payments help improve my credit score and I can manage my RateSetter account online to keep track of my activity with them. I am thoroughly satisfied with this service. Reviewed on: 19th June 2021
Mark Garrity's avatar
Mark Garrity

Excellent service, great rates.

5
It was so easy borrowing with RateSetter. This is the third time I've used them and will continue to do so. Reviewed on: 19th June 2021
Simon Mummery's avatar
Simon Mummery

Brilliant

5
Excellent service, quick and easy, good rates. Reviewed on: 19th June 2021
Nick Manley's avatar
Nick Manley

Great company

5
Great loan company, very cheap interest and over a long period of time Reviewed on: 19th June 2021
Samuel Reardon's avatar
Samuel Reardon

Hi a really efficient process!

5
I had no complaints when setting up the loan. A very professional approach Reviewed on: 19th June 2021
Johng's avatar
Johng

Good rate

3
Ratesetter are very competitive. The online service centre not so good. Reviewed on: 19th June 2021
Clive Redwood's avatar
Clive Redwood

My experience with Ratesetter was seamless. Process took only and few days and there was no hassle at all.

5
With Ratesetter you can log into your account at anytime and keep track of payments. Account site so so easy to navigate. Would definitely recommend them. Reviewed on: 19th June 2021
P Smith's avatar
P Smith

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