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RateSetter: Loans reviews

Name: Loans
Rating: 4.93 (14024 reviews)

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4.93

Based on 14,024 reviews, last reviewed 1st Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

94%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023

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About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

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RateSetter Loans reviews (14024)

Quick, easy, accessible

I can't fault my experience with RateSetter. Everything works smoothly from application to fulfilment, and I know that if I ever need a facility that RateSetter offers I'll definitely go to them again and again. Hope they keep up the good work! Reviewed on: 19th June 2021

Excellent service

I have experienced a high quality service and very professional telephone service Reviewed on: 19th June 2021

Great bunch of people

Simple and effective, got me where I wanted without hassle Reviewed on: 19th June 2021

Easy to use, very convenient

The application process was very easy and the decision came very quickly. The online dashboard makes managing your loan very straightforward. Reviewed on: 19th June 2021

So quick and easy

From start to finish my online application was so easy and the website was user friendly. I got a quick decision with funds available super fast. Would definitely recommend. Reviewed on: 19th June 2021

Not a fan of loan companies - until I discovered RateSetter!

Applied for a loan with RateSetter to help clear off credit card debt. It was so effortless. A simple online questionnaire for eligibility then within minutes a loan was agreed with a payment plan that was extremely affordable. Cash was credited to my account within 24 hours. I would not hesitate to recommend RateSetter to anyone that requires a small loan of a couple of thousand pounds to help manage their debts or use to help fund a purchase. My regular payments help improve my credit score and I can manage my RateSetter account online to keep track of my activity with them. I am thoroughly satisfied with this service. Reviewed on: 19th June 2021

Excellent service, great rates.

It was so easy borrowing with RateSetter. This is the third time I've used them and will continue to do so. Reviewed on: 19th June 2021

Brilliant

Excellent service, quick and easy, good rates. Reviewed on: 19th June 2021

Great company

Great loan company, very cheap interest and over a long period of time Reviewed on: 19th June 2021

Hi a really efficient process!

I had no complaints when setting up the loan. A very professional approach Reviewed on: 19th June 2021

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