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RateSetter: Loans reviews

Name: Loans
Rating: 4.93 (14024 reviews)

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4.93

Based on 14,024 reviews, last reviewed 1st Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

94%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023

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About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

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RateSetter Loans reviews (14024)

Fast and effecient

A no nonsense company who do exactly what it says on the tin Reviewed on: 20th June 2021

Great Provider

Was looking online and these guys came out on top, such an easy and smooth process. Never had any issues & would recommend! Reviewed on: 19th June 2021

Brilliant service

Straight forward and user friendly with a very quick service. I will definitely use ratesetter again and recommend to friends. Reviewed on: 19th June 2021

Top Class

Helpful, from Start to Finish. And the online account management makes things easy to track. Reviewed on: 19th June 2021

Totally recommend

I'm totally recommending RateSetter company. I've have taken few loans when I needed. Customer service is amazing Reviewed on: 19th June 2021

Great Service

Very quick efficient service from application to receipt of loan. Reviewed on: 19th June 2021

Great service!!

Excellent Customer Service. Quick decision making for the application and money transfer. Everything clearly worded and explained. Very happy with the service provided. Reviewed on: 19th June 2021

Awesome

A seamless and efficient experience, highly recommend! Reviewed on: 19th June 2021

Very good

Definitely recommend very good services excellent rates Reviewed on: 19th June 2021

When no one else would help!

Having come out of having a bad debt history and a bad credit rating. RateSetter were the only firm willing to loan money to me at a reasonable rate. This has help me get back on track with my credit score.. Reviewed on: 19th June 2021

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